What Personal Information About Customers Does Active Escape Gather?
The information we learn from customers helps us personalise and continually improve your user experience at Active Escape online. Here are the types of information we gather.
- Information You Give Us: We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, fulfilling orders, improving our site features, and communication with you.
- Automatic Information: We receive and store certain types of information whenever you interact with our website. For example, like many web sites, we sometimes use "cookies," and we obtain certain types of information when your Web browser accesses our website.
- E-mail Communications: To help us make e-mails more productive to improve service and your user experience, we sometimes send you newsletters of our services and products, notifications of changes to our policies, and order confirmations. If you want to receive e-mails from us you'll need to opt in at the point of booking. This does not include order notifications and receipts. We do not send random marketing emails to personal email addresses (spam).
What About Cookies?
Cookies are alphanumeric identifier text files that we transfer to your computers hard drive through your Web browser to enable our systems to recognize your browser and to provide features such as storage of items in your Shopping Cart between visits.
Does Active Escape Share the Information It Receives?
We respect your privacy and appreciate your business. At no time do we ever provide your account contact or payment information to any third party vendor, associate or service provider unless absolutely necessary in order to complete your transaction and order.
We conform to the requirements of the Data Protection Act, 1998.
How Secure Is Information About Me?
We work to ensure the safety of your information. We do NOT see (and therefore we do NOT store) your credit card details as this is handled by Sage Pay or PAYPAL who offer a secure online purchasing system using SSL. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer by clicking the "log off" link located in the side menu.
Which Information Can I Access?
Active Escape gives you access to a broad range of information about your account and your interactions with us for the limited purpose of viewing and, in certain cases, updating that information.
Conditions of Use, Notices, and Revisions
If you choose to visit Active Escape online, your visit and any dispute over privacy is subject to
this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of the state of our local state. If you have any concern about privacy of your personal information as used and collected within our website, please send us a thorough description by clicking on the "Get in touch" link on the top of the page, and we will try to resolve it.
Our business changes constantly, and our Privacy Notice and the Conditions of Use will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our Web site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.
Information You Give Us
You provide most such information when you search, buy, order, post reviews, or other methods of communication via our website or email to Active Escape. As a result of those actions, you might supply us with such information as your name, email address, postal address and phone numbers.